Refund Policy
We do not accept refunds on single and graded cards, there are a few exceptions to this.
If the card received is different to the card ordered then you have 14 days (28 internationally) from the time the cards arrive to you to contact us via email support@tradingcards.co.nz.
In the case that you receive an incorrect card, we will check our stock levels and confirm there has been a mistake on the order, we then will have you ship the incorrect cards to us, and we will ship the correct cards out to you (we will only send out replacement once we receive the product back from you. We will apply a free shipping coupon on your next order), in the event we cannot send out the correct items we will issue you a full refund.
We will not refund on any sealed product which includes but is not limited to sealed boxes / packs of cards and accessories such as toploaders, deck boxes, sleeves, etc.
In the event that you place multiple orders and pay shipping on them all, we may combine these orders into one shipment.
If we do this, you will be refunded the cost of the excess shipping in either Store Credit (in the form of a gift card code) or a discount code for free shipping on your next order.